🌟 My Professional Journey
My career began with a deep passion for problem-solving and a curiosity about how technology can transform industries. With a degree in Security Technology, I entered the IT world as a Service Desk Analyst at Etihad Airways, ensuring seamless global operations. Progressing to System Analyst at the Federal Transport Authority, I spearheaded enterprise IT solutions, procurement management, and nationwide infrastructure projects, designing scalable systems and managing high-value contracts. This experience honed my ability to merge technical expertise with strategic decision-making.
Eager to push boundaries, I pursued my Master’s in Data Science & Analytics, diving into AI, deep learning, and predictive analytics. This marked my transition into AI, cloud computing, and automation, leading data-driven projects at Hutchison Ports Ajman and optimizing IT strategies at Techvista Systems. Today, as an AI & Cloud Engineer, I specialize in scalable AI models, cloud-based architectures, and ERP-driven business automation—empowering businesses with smart, innovative solutions.
“The longest road out is the shortest road home.”
— Scottish Proverb
— Ahmed Abdo
🎓Education
University Science, Malaysia
Specialized in Machine Learning, Deep Learning, and Data Analytics.
Conducted research in computer vision and transfer learning, leading to a published paper.
Developed advanced predictive modeling techniques using Python and TensorFlow.
Multimedia University, Malaysia
Focused on IT security, system administration, and networking.
Studied cryptography, penetration testing, and secure system design.
Worked on enterprise-level IT solutions, preparing for large-scale infrastructure management.
💼Work History
Tafleem
Managed HR operations, including recruitment, payroll, employee benefits, and compliance with labor laws.
Oversaw IT infrastructure, ensuring smooth operations, data security, and vendor coordination.
Led contracts management, drafting, reviewing, and negotiating agreements with clients and vendors.
Managed procurement processes, sourcing vendors, negotiating pricing, and ensuring cost-effective purchasing.
Supervised financial management, handling bookkeeping, VAT compliance, accounts payable/receivable, and reporting.
Department of Port & Customs Ajman, UAE
Led data-driven project analysis and conducted feasibility studies for operational improvements.
Coordinated IT infrastructure projects and cloud-based solutions to enhance business efficiency.
Implemented automation strategies to optimize port operations and streamline workflows.
Techvista Systems, UAE
Provided technical support & IT service management for the Department of Health - Abu Dhabi.
Led performance monitoring & analytics, optimizing IT operations and infrastructure.
Managed Service Desk teams, enhancing IT strategy roadmaps and issue resolution processes.
Federal Transport Authority, UAE
Designed & implemented enterprise IT solutions for large-scale infrastructure projects.
Collaborated with vendors to optimize IT system performance and cybersecurity.
Led procurement & contract management, ensuring compliance with UAE government regulations.
Federal Transport Authority, UAE
Provided L1/L2 technical support and managed IT infrastructure upgrades.
Diagnosed system issues, performed hardware/software troubleshooting, and maintained IT assets.
Etihad Airways, UAE
Handled global IT support for airline operations, ensuring smooth business processes.
Managed server & desktop system maintenance, offering remote and in-person support.
🏆 Recognitions & Awards
Excellence Award for Outstanding Performance
Awarded by Federal Transport Authority for exceptional contributions to IT and infrastructure projects.
Excellence Award for Outstanding Performance
Recognized for innovation and leadership in digital transformation initiatives at the Federal Transport Authority.
Innovation & Development Award for FTA's Innovation competition
Awarded for pioneering technology-driven solutions to enhance operational efficiency and smart government initiatives.
📚 Research & Publications
Markisa/Passion Fruit Image Classification Based Improved Deep Learning Approach Using Transfer Learning
📄 Published in Springer (2022)
Collaborated on a deep learning-based classification system for passion fruit using Transfer Learning techniques such as VGG16 and InceptionV3.
📜Certifications
